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Help*
For a quick look at the way a Gleedition works, visit How It Works.
To find answers to Frequently Asked Questions, read below.
If after exercising these options you still have questions, contact us.
*Pertains exclusively to the Fully Annotated E-texts on this site.
| TECHNICAL BASICS |
Which browser should I use for Gleeditions?
The website has been tested across Mozilla Firefox, Internet Explorer
7.0, Internet Explorer 8.0, Google Chrome, and Safari. The site is best
viewed in Mozilla Firefox.
Do I need to disable pop-up blockers for Gleeditions to work?
The basic components will work even if you do not disable any pop-up
blockers. But you must disable them to use special features (e.g., the
hyperlinks that allow you to compare related passages in a text).
Do I need to have JavaScript enabled in my browser?
Yes, you need to have JavaScript enabled to use the features provided by
Gleeditions. If you do not have JavaScript enabled, then refer to your
browser's settings or preferences to enable JavaScript.
Do I need to have cookies and SSL enabled in my browser?
Yes, you need to have cookies and SSL enabled to use the features provided by
Gleeditions. If you do not have them enabled, then refer to your browser's
settings or preferences to enable them. |
| CONTENT QUESTIONS |
Who writes the annotations?
Scholars who specialize in the literary and historical dimensions of a
text. See the Title Page of each Gleedition (listed first in its Table of Contents)
for names and credentials.
Who reviews the annotations?
Professors in the field who teach the literary work. See the Title Page
of each Gleedition for names and credentials.
Why does the Gleeditions Huckleberry Finn start on page 17?
Pagination matches that of the first American edition of the novel.
How does Gleeditions differ from other online literary aides?
Gleeditions provides the entire literary text and uses it to substantiate the textual notes in a technologically innovative way. To our knowledge, the site is the only aide that annotates each text for seven literary elements.
How do I cite a Gleedition?
A Gleedition can be cited according to MLA or APA guidelines. The Title Page of each Gleedition (in Table of Contents) lists the names, dates, and other information needed to cite parts of a Gleedition.
Examples using MLA 2009 guidelines:
Citing a Gleedition's annotation within your text:
Last name and page number: (Morris 70).
Listing the Gleedition's annotations in your bibliography/Works Cited:
Morris, Jeff. "Annotations." The Tragedy of Macbeth by
William Shakespeare. Gleeditions: Literature Unbound. Gleeditions, 2010. Web. 12
Feb. 2010. |
| OPERATIONAL QUESTIONS |
How do I buy access to a Gleedition?
Click on List of Literary Works in the
top toolbar, find the literary work of your choice, and click Buy
Now.
Can I buy access without registering?
No, you must register with Gleeditions to purchase access to its
literary works.
How do I access my Gleedition(s)?
Log in to your account. Listed are your purchased item(s). Just click on
a title to open that literary work. If no titles appear, visit View Cart
to make sure that you checked out and your payment was processed.
What if I click a checkbox at the top of a page and none of the literary text gets highlighted?
Uncheck all the checked boxes. Refresh the page and check them again. If the problem persists, go into your browser preferences, select Clear Recent History or Clear Browsing Data, and try again.
What happens to My Saved Annotations when my access expires?
Gleeditions remain listed (but inactive) in your account for 31 days
after expiration; your saved annotations for a title are stored for that month only. To retrieve them, you must renew within the month.
What is the difference between Renew and Auto-renew?
Renew allows for manual renewal of your access to a title for
an additional 31 days only. Auto-renew enables automatic renewal every 31 days until you
cancel this feature (in Auto-renew Options on My Account page).
Must I pay to use the website's literary news feature?
No, the literary news feature (Much Ado About Some Things) is free. You can read the postings without charge or registration, but to submit a posting, you must complete a brief registration form. The items are posted free of charge.
I have forgotten my password. How do I retrieve it?
Click the "Forgot Password?" link on the Login page and follow the instructions.
I have forgotten my Security Answer. How do I retrieve it?
When you are on Step 2 of the Forgot Password sequence, click the "Forgot Security Answer?" link and follow the instructions.
How do I unsubscribe from the Gleeditions mailing list?
Included in the community emails you receive is an opt-out feature that allows you to remove yourself from the mailing list by clicking a hyperlink. If you are a fully registered user, you can also log in to your account to change your preference about mailings on your My Profile page.
How can I fix a page if my browser suddenly adds strange characters to the page?
Go to Encoding or Character Encoding in your browser menus. Make sure it is set on Western.
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